Applied Communications Introduces Managed Service Division

admin | Nov 03, 2009 | Comments 0

According to Luke Fredrickson, Director of Technical Services at Applied Communications, “Applied Services is a result of over 25 years of experience designing information technology solutions for mid to large enterprise sized customers. We understand that some smaller organizations require the same technologies that these large enterprises do, but they can’t afford to hire the support staff or build the I.T. infrastructure to handle these demands.”

In most cases, smaller organizations don’t have the capital to build a complete I.T. infrastructure. They may be left without a plan to secure and back up their important data. In addition, hiring full-time support is too costly, so they often rely on one or more of their more technical employees to handle desktop and server issues.

According to Fredrickson, “At first, Applied Services was going to serve the smaller business community by providing desktop and server support, as well as a selection of security options such as managed firewalls and antivirus . The more we talked to business owners, the more we began to fully understand their requirements. Not only do they need the daily support we initially planned to offer, but they are also concerned about protecting their important business data. They want to recover data quickly if they mistakenly delete an important document or a disaster hits their office building.”

In addition, Applied Communications started to talk to current customers about Applied Services. Says Kristi Paul, President and CEO, “The more we discussed the potential offerings, the more the feedback pointed us towards a more extensive portfolio of services. Some of our current customers shared that they were finding it difficult, in the current economy, to afford some of the innovative functionalities of virtualization. In addition, it is too costly to secure space and build an offsite infrastructure for disaster recovery.”

In response to this important input, Applied Services decided to build a complete data center using the best of breed solutions that Applied Communications has offered its enterprise customers over the years. Not only will Applied Services provide managed desktop, server and security services, but they will also offer Applied Services Virtual Private Server and Virtual Data Center.

For additional information:

Contact us!