Managed Desktop/Help Desk

Everyday your employees spend time entering valuable business information into their computers. However, computers are susceptible to security threats, software issues and human error.   Usually when a computer is down, an employee who is most knowledgeable on computers is taken away from his or her work to help troubleshoot the issue.  In the meantime, important data processing like order entry, invoicing, and other important business functions are stalled. 

Wouldn’t it be nice to have an experienced I.T. staff at your disposal to assist you and your employees with these daily computer issues?  Applied Services can monitor your computers to make sure the latest security and software patches are updated.  In addition, we will be the first line of support for your employees to call when their computers aren’t performing the way they should be.

Applied Services Managed Desktop and Help Desk support provides telephone support, patch management, backups, inventory, software license reporting, managed firewalls and monthly health reports.